Check out My YouTube Channel: Young Career Pros

Recently I’ve dusted off an idea I had 5 years ago and re-launched my YouTube channel, Young Career Pros. On the channel, I feature tutorials and career advice for — you guessed it — young career professionals! The concept of the channel is to dish out everything from fundamentals to advanced skills that will work together to help a person produce better work and ultimately advance in their respective jobs/career path.

So do you want to hear a story? Having a YouTube channel with less than 10 videos in 2021 hardly seems blogworthy, and I’m a pretty busy person, so why take on a YouTube project? Thinking back to when I first had the idea, in January 2016, I had been in business for myself for a little over a year and was not doing half bad. I had landed several well-paying consultant gigs. They were very rewarding, but also very short term, which means I had a fair amount of down time between gigs — which in all honesty means sometimes I was not sure what gig was next or when that would be. Little did I know a really good one was right around the corner (spoiler alert, it was NOT YouTube fame waiting in the wings). Regardless, I wanted to do something with my time that would build my skills, give something of value to others, and maybe become another business or income stream. I had already launched ginanairn.com and was creating content for that whenever I had time. One of my blog ideas was to create a tutorial for a certain topic in Word that really lended itself to video more than written instructions. So, that was the driver by which I launched Young Career Pros with a single video, a Microsoft Word tutorial on Heirarchical Numbering in Word.

Remember when I started this story that I said a really good gig was around the corner. I landed a consulting gig that was only supposed to last 6 months tops, and here I am still with that same customer today. Soooo… the blog and the YouTube channel quickly took a back seat. I did write a bit more here and there for ginanairn.com over the years, but not consistently. My “day job” was booming and that was plenty of blessing for me! Fast forward to 2020 when the world shut down… and suddenly we ALLLL had a lot more time on our hands. No judgement here, but I can only binge watch so much Netflix, so I was looking for things to do. I poured myself into family time and music and counted my blessings once again that everyone in my circle was healthy. One weekend afternoon I was hanging out with the kids (probably binge watching something on Netflix) and I noticed a notification on my phone: “so-and-so has subscribed to your YouTube channel.” I ignored it. But then I started noticing that I was getting several of these notifications every week. Sometimes it was every day. Honestly I had kind of forgotten I even had a channel. Finally curiosity got the best of me and I decided to check in on it. To my complete surprise, my one-video channel had almost 400 subscribers and that one video had nearly 100,000 views!

Those numbers are actually quite small by YouTube standards, but I was completely blown away. Based on what happened when I initially posted it (or should I say, what didn’t happen — no one watched it)… I really thought that the effort I had expended to create and edit that video had been kind of a waste of time. I started reading the comments and I could not believe it. There were hundreds of thank-yous and kudos and compliments on my “one dumb video.”

Needless to say, it sparked my interest, but I did not take immediate action. I decided to brainstorm and research a bit. I had a little bit of extra time given that the world was locked down. I love creating and editing video and I REALLY love teaching. So, in the fall of 2020, I started creating again, and the channel growth is starting to take off. In 2020 we doubled our subscriber count. At such small numbers that really isn’t saying much, but I am proud of the growth and I’ll be “throwing in” a little more in 2021 to keep it going.

Best Home Office Upgrades for 2021

Now that so many of us are working almost exclusively from home, it’s time to think about a few home office upgrades to make our work in 2021 not only efficient, but healthy. Strapped to the computer screen more than ever, we need to think about reducing strain on our backs, eyes and arms. Planning for my home office upgrades for 2021 got me thinking about stand up desks to keep my circulation going, blue light glasses to reduce eye strain, a better headset to improve call quality and ear comfort, better storage solutions, and much more. The list below contains my Amazon affiliate links to products I recently purchased to upgrade my own home office. That’s right, I have purchased all of these items myself (as I do everything on my blog and YouTube channel) and I am recommending them because I really like them. They are all highly rated on Amazon (4 1/2 to 5 stars), and they are quality products that I have been very pleased with. Some represent a more significant investment, and some are very inexpensive. On the higher priced ones, I will just say that I understand the hesitation sometimes to spend on the good stuff. I will also say that in each case, for me, it has been completely worth it. If you spend 10-12 hours a day in that home office like I do, it is extremely important to have the right equipment. So, let’s launch into the list!

Power Stand Up Desk

I originally got a much more inexpensive (ok, it was cheap), portable standup desk to hold my laptop. Let me tell you, the difference in having this solid VersaDesk from my former pop-up version is like night and day. No more wobbling when I type! Going from sitting to standing is smooth and takes about 3 seconds. The height is fully adjustable, meaning it will stop at any point — not just predefined stops, but anywhere you want! It blends beautifully with my furniture, and the power adjustments with built in USB charger are just dreamy.

Large 43″ Class Monitor

Having a monitor this big is kind of life-changing. More expensive than some alternatives, but LG is true quality. This monitor comes with several cables, a remote, even the remote batteries! It’s a true plug-and-play package where you don’t have to think about ordering a bunch of extra things to get it to work. Having this much screen real estate allows me to have my email, Microsoft Teams, and several other documents plus my Windows Explorer all open at the same time. It is nice to not have to find buried windows, or drag windows from my laptop monitor to the secondary monitor — it’s just all in one place, neatly laid out.

USB C Hub

Newer laptops seem to come with fewer and fewer ports, but this aluminum alloy hub solves that and reduces the amount of wear and tear on the ports it does have. With this USB C hub, I only have one connection to my computer (which means only one thing to unhook when I am on the go). Everything else connects to the hub. This is not only convenient, it reduced all the “cord traffic” all around and on top of my desk. There are several models to choose from, with varying numbers of ports in several configurations. To use this particular model, be sure your laptop has a USB C connector. This hub model has:

  • 2 USB 2.0 ports
  • 2 USB 3.0 ports
  • 2 HDMI ports
  • 1 Ethernet port
  • 2 SD/TF slots
  • 1 Mic/Audio jack (3-1/2 millimeter)
  • 1 USB-C Female PD Charging Port

Vertical Laptop Stand

If you opt for a large monitor and stand-up desk setup, then you will LOVE having this vertical laptop stand. It keeps your laptop safely and securely on your desk, reducing the width of desk space it takes up to less than 5 inches! It looks SO nice, and the aluminum design is sturdy and reliable. The little cradles on the side will hold additional devices to make one nice compact charging station, in close proximity to your hub. The width is completely adjustable to fit most laptop models, and the laptop cradle is lined with silicon mat to keep your laptop case scratch-free.

Ring Light for Flawless Video Calls

Now is the time to get serious about your screen presence. Do you get tired of talking to screen avatars all day long? Me too. And I also get tired of looking up people’s noses, or at their faces half cut off. Take a few minutes to see how you look on screen, and get this very simple and inexpensive ring light to brighten your face. This light is universally flattering! A little extra light adds energy and overall just looks more polished and professional. One caveat: This is not the best ring light for filming, but it is hard to complain about that at this price point. If you are leaving this light pretty stationary, like for video calls, it will be perfect for you. If you are doing any more serious filming, give other brands with more powerful lights and sturdier stands more consideration. This light is powered by USB, and you will want to be sure to plug it into a USB wall charger and not your PC (it pulls way too much power to operate through your PC USB ports for any length of time — it heated up my laptop pretty quick). The stand has a rotate and lock mechanism, which is excellent for the desktop and occasional use elsewhere. For example, my daughter steals this one to light up her piano lessons, which are still being conducted over Zoom due to the pandemic. The adjustable stand allows her to place it on the floor next to the piano and her teacher can see her very clearly.

Blue Light Glasses

These glasses are SO stylish, and they look great on both men and women!  I’ve read that reducing your exposure to blue light can really help save those eyeballs, so why not afford yourself a little extra protection? These glasses come in a 5-pack with black, tortoise, pink and clear frames. They are even less expensive now than when I bought them! Blue light glasses have been found to reduce eye strain which can help prevent loss of eyesight and headaches. If you are staring at your screen all day, these can be a real lifesaver.

High Quality Headset

Don’t be “that guy” that constantly has echo, background noise and foolishness on your video calls! It is absolutely imperative to get a quality headset for video calls to ensure you are not a distraction in your meetings. I’ve used many over the years, but I decided this year to try out a gaming headset. Choosing a price point on a headset can be tricky, because they range in price from $25 to more than $300 — so how do you pick? Let your requirements be your guide. If you are only joining calls through your phone, this headset it overkill. However, if you are like me and need a little more versatility, this headset has high enough quality for tasks like video editing while also having a high level of comfort. Calls on it take a little bit of getting used to because even though it isn’t technically “noise cancelling,” it cancels a LOT — JBL calls it “Echo cancelling technology” — which is nice in my sometimes busy household with two kids in virtual school. I need to be able to really hear my computer audio but as a mom, I have to be able to hear what is going on in the house as well. No escaping to a noise-free oasis for me! JBL does offer a full noise cancelling model in the JBL Quantum 800 if you want to go about $50 higher on the price point, and that model offers full bluetooth compatibility as well (this one has a wireless USB dongle, which was fine for me).  For comfort, I chose the gaming style for the over-the-ears design, as I find that other two-ear headsets push on my ears and hurt after an hour or two on calls. These Quantums really feel nice and soft on my head. JBL is an amazing brand that I swear by — I have a JBL sound system in one of my vehicles and the JBL Flip is pretty awesome too for tunes at the beach or on the golf course. I have never been disappointed after investing in a JBL product.

Slim Wireless Keyboard

A wireless keyboard is nothing new, and you may already have one. For this upgrade, I want to emphasize the SLIM aspect of the keyboard I am recommending. This Arteck keyboard is inexpensive, looks fantastic, and types quietly and fluidly while retaining typing accuracy. You can use this keyboard on a conference call or in other meetings without worrying about the clackity clack clack being annoying to the other meeting participants. Ergonomically, I find this keyboard to be an awesome compliment to my standup desk, because my wrists do not have to bend upward and can rest comfortably on the desk surface creating a nice straight alignment. I love that it has a number pad since I do a lot of number crunching, but you can certainly get smaller versions without this feature. This is the cheapest item on the list and it is one of the upgrades that I was kind of surprised to love as much as I did.

Headphone Hangers

It was a lightbulb moment when I watched YouTuber Sean Cannell (Think Media) talking through his office setup, and he showed these sweet little headphone hangers that he mounted inside the side wall underneath his desk. This little upgrade makes SUCH a big difference in the look of your desktop! I am one of the worst when it comes to desktop clutter, and I do not feel melodramatic in saying these little gems are kind of life changing. Headphones are now always conveniently within reach yet completely out of the way while not in use. You can also add multiples of these hangers under your desk for extra wire storage — think about extra phone cables, device chargers, power extension cords, instrument cables, you name it. The wider hanger area keeps headphones steady, and if you use for wires, it definitely cuts down on the tangle factor.

PowerPort Cube

This is such a versatile power solution! I have a specific use case in that I film for my YouTube channel in different spots in my house and I have equipment to plug in that uses a combination of USB and traditional power plugs. A traditionally designed power strip generally tied me too close to the wall outlet, was bulky to carry around, and did not accomodate all the oversized odd plugs I had going on. Enter the Anker PowerPort, and several problems solved! An extension that allows me to not be so closely tied to the wall outlet, a cube design that accomodates every shape of plug because they sit on different faces of the cube, and a nice combination of 3 traditional power plugs and 3 USB ports. When I can start traveling again, this will be with me on every trip.

Long Micro USB Power Extension Cords

The number of USB-to-micro-USB charged devices just keeps growing in our family, and they all come with super short charging cables! These extra long micro usb power cables come to the rescue. They can stretch through the minivan for “emergency” device charging in the back seat, they can be routed through desk to floor connectors, and more. This versatile set of 2 was a must for my stash of power cords.

Reusable Fastening Cable Ties

Cable management is so important for a clutter-free, stress-free home office. Regular plastic cable ties work fine for this purpose — that is, until you change your mind, or get a new device in the mix. Then you have to cut them all and start over. For just a few bucks, you can have these reusable cable ties. One pack of these will last you a long time, and you will find many other uses for them all over your house — in your garden, garage, craft room, kitchen, everywhere!

Storage Bin Cubes

These bins are a great size for the office, even if you don’t have the cubicle-cubby type of storage. I nestled them under my oversized hutch, and they neatly organize my video equipment, notebooks and notepads, check and mailing supplies (which yes, I still use), and all the other odds and ends that I need in my office but don’t want sitting out in the open. The ability to label these is also nice. You can choose the label side, or flip them to the other side if you want a cleaner look.

Foldable File Storage Boxes with Lids

Like many of you, I am making an effort to go paperless these days. However, sometimes you still need to hang on to important documents, and not everyone needs a big file cabinet taking up space in their office! You can really store anything in these lidded storage boxes, but they are the perfect width to hold file folders inside. They are a lot prettier than an ugly metal or wood file cabinet, and the price is a fraction of what you would pay for a furniture piece to hold files. They are stackable, and what I really appreciate about them is that you can configure them to store just about anywhere: under a desk, in a closet, or even out in plain sight in a neat stack.

Up Your Game With a Great Table of Contents

Adding a Table of Contents to a Microsoft Word document is pretty simple... add Headings to the document, then under References, click the Table of Contents Button. But did you know that you can greatly customize that table of contents and make it look SO MUCH BETTER? In this 15-minute tutorial, I walk you through how to create the Table of Contents (TOC), how to get free graphics to punch up the look, and then how to modify the TOC styles (which are separate and distinct from the document styles) to match the graphic and add WOW to your document presentation.

 

Campfire Birthday Party Featuring Campfire Cupcakes!

My son's birthday is in October and the weather is always a little roll of the dice here in Maryland. Some years it has been warm enough to play in a slip-n-slide in the yard and do water games, other years it is more crisp as Fall takes the last breaths out of our summer. So for his last birthday, we decided on a theme that could work in either scenario and we landed on the name: "Camp Jeremiah."

Campfire Party Ideas

I am so mad at myself for not getting pictures of our outdoor setup! Once the party started, we were so caught up in having fun that the camera went by the wayside. I guess that is an indicator of a good party! Since we had the party outside, I did not kill myself too much on homemade decorations, with the exception of the cupcakes. Having the party outside was a huge hit with his friends, classmates and their parents! Everyone stayed for the party and it was a wonderful time. The main elements of the party included:

  • The campfire, of course. We made a bonfire in our back yard and circled it with chairs. My main advice here is to have a fire that is not too big, but within a circle with a wide enough diameter that several kids can stand around it for roasting s'mores. Think wide and low for kids.
  • Lights and tiki torches. We strung white Christmas lights all around our kids' swing set and play area and we were thrilled with the amount of light - plenty for the kids to see and play safely. We also strategically placed tiki torches outside the main traffic flow areas, and finished off the lighting with some cool and very inexpensive LED spots that we set to red, orange and yellow.
  • Hamburgers and hot dogs on the grill
  • Campfire Cupcakes
  • Treat Bags with dollar store flashlights and glow sticks/glow necklaces

Campfire Cupcakes

The campfire cupcakes were a hit! I decorated these and set them up in an afternoon, but baked them the night before. You can make it all in one day, I just like to split it up so that it feels less like work! Here is the finished product.

You Will Need

  • Two dozen baked cupcakes in the flavor of your choice (for fall, how about Spice cake, Carrot cake, or a pumpkin spice recipe?)
  • Frosting made up in 3 colors: Red, orange and yellow
  • Disposable decorator bags
  • Star decorating tips
  • 72 tootsie rolls

Icing Prep

For the orange icing, empty a can of store-bought icing into your mixing bowl. For the red and yellow, a half can is more than plenty. Brand doesn't matter too much. Or, of course, you can make your own recipe. The key is that you need to add some sifted powdered sugar to it to stiffen it up. Notice I am not giving you measurements here, because this is entirely a "feel" thing. The icing should be able to form fairly stiff peaks, or your campfire flames will be more like fire puddles. Sift a few cups of powdered sugar and add in a little at a time until you have a good stiff consistency for each color. If it gets too stiff, add a little splash of milk to fix it. Add Wilton icing colors to get the shades you want; again, this is entirely a "feel" thing!

Prep the Bases

Ice a base on each cupcake with a tip of your choice. I liked the texture of the star tip. Start on the outer ring of the cupcake and work inward in a circular fashion. This does not need to be a super thick layer but I did build up the middles a bit. I used orange, but these would also look cool with chocolate icing lightened up in color a bit (and stiffened) by some sifted powdered sugar mixed in. If you go that route, make the color light enough that it contrasts with the Tootsie Roll "logs." You might also try a mix of chocolate and vanilla icing to get your lighter brown, OR you could even frost the top without a tip and dip in brown sugar to look like dirt. Lots of possibilities here!

Set the "Logs"

Unwrap 72 Tootsie rolls if you plan to have a campfire on all 24 cupcakes. For our party, I actually left some of the cupcakes "plain orange" because my gut told me that some people, especially adults, would appreciate a treat with a little less frosting and candy. Place 3 Tootsie Roll logs on each cupcake as shown, making a shape like the inside of a peace sign or a letter Y.

Prep the Campfire Icing

Prep an icing bag with a star tip. Add red icing to one side of the bag. I used a dinner knife to load the icing. Then add orange icing in a vertical layer next the red icing in the same bag. Repeat for yellow. The picture shows the bag loaded with just the red and orange to give you an idea. Your loading does not have to be perfect, in fact, you can't mess this up too much! Squeeze the bag until you have all 3 colors coming out of the star tip. Don't forget to fold down the top of the bag.

Now That's A Fire!

This is the most fun part, icing the fire on each cupcake! Start in the center and create as tall a flame as will hold -- this is why you need stiff icing. Create several flames until you have a lovely fire! To pipe each flame, squeeze to create a kind of fat base, lift up and release pressure to create a point. Start in the center where the Tootsie rolls meet, then fill in flames in between each log around the center. For taller flames, let the icing dry a little bit and then you can add layers on top. Otherwise the icing will flop under its own weight.

Display Your Creations

I used my wedding cake stand for a display, because that is what I had, but any cake stand would look great. I used an afghan with brown/beige colors to cover up the fancy base and placed firewood around it. You could also use burlap or other fabric; I think a key here is to go with a rough texture. I did wash the firewood off and give it a good inspection for bugs, since I pulled it out of our wood pile! I then covered the cake plates on the wood tiers with brown paper cut from grocery bags. You can also use craft paper.

Personalize for the Birthday Kid

I finished off the display with a Happy Birthday sign printed on card stock. The font I used is called "Logger" and can be found here on daFont.com. Note that this font only works with capital letters!

A Final Thought to Keep It Real

So, just to keep it real... this is what MY kitchen looks like after a project like this!!! Completely destroyed! My kids helped me make the cupcakes and that makes for a gigantic mess (not that it would be significantly less if it were just me, I am afraid). So enjoy, it all wipes up and they will remember these cupcakes for years to come.

Bubble Diagram Visualizations in Word and PowerPoint

I’ve had some fun today learning this new feature of Microsoft Office 2016 — the ability to make bubble diagrams. Bubble diagrams are basically a way to plot out information points with three sets of values. The first two values in the set are plotted on the x and y axes of the chart. The third value determines the size of the bubble. If you would like to learn more about bubble charts, click here to see a Wikipedia article.

Why Bubbles?

Most charts in Office reflect two values of data. For example, sales amount in dollars per month; number of subscriptions per country; and so on. Bar charts and line charts do a fine job of illustrating those. But, what if you have a third value that goes with each pair? For example, let’s say you have dollars in sales, number of subscriptions, and square miles of sales territory represented by the sale? And what if those square miles of coverage are a major data point that you need to convey in your document or presentation? That is where a bubble chart comes in. The POSITION of the bubble reflects your first two data points. The SIZE of the bubble reflects the third data point.

How to Set It Up

Bubble charts are a little hidden in MS Office. Technically, they are a kind of scatter chart, and that is where you will find the bubble charts in the Insert Chart dialog.
1. Go to Insert Tab, click Chart, and select X Y (Scatter), and on the top right click on the bubble diagram icon. When you have the right choices selected, the dialog should look like this:
insert chart

2. Click OK.

3. Word will show the diagram in your document with some dummy data filled in a spreadsheet. Modify this data to contain your own. You will see the bubble diagram update live as you update your numbers.

data filled in for bubble diagram

4. Click the X in the top right of the data window to close it.

5. Now you can format the bubbles and labels. Click the plus (+) icon next to the diagram.

6. Check the box for Axis titles. Note here that Word does not pick out the column titles from your data sheet. You have to type them in. Format them as you wish, by double clicking on the axis title.

7. I find it helpful to show a number in the bubble to reflect its numerical value. It takes a little bit of massaging of the labels to get this to work, though! If you simply check the box next to Data Labels, Word places the value in your data sheet’s second column inside the bubble. Visually, you expect that value to be the one in the third column, which is the one that determines the size of the bubble. There is a workaround. Click the plus (+) icon. Check Data Labels, then click the right arrow next to Data Labels to open another context menu. In the second menu, select Data Callout.

data callout trick

8. You will see all three values next to each bubble now. For each one, double click the label and simply delete the first two values. A bit of a pain, but it works.

9. If you would like to change the color, click the Paintbrush icon, then click the color tab in the menu that appears to the right. Click the color you want to use from the available selections. For the multicolor palettes, Word uses the color that shows on the left (first square) of the palette.

recolor

10. If you need to edit the data, right click the diagram and click Edit Data.

Bubble Diagram Limitations in MS Office

There are a few things to remember when creating and editing bubble diagrams in MS Office:

  • Bubble diagrams will not render correctly with less than 3 rows of data values.
  • You must have exactly 3 columns of data. If you add a 4th column, Word just creates another set of bubbles on the diagram to reflect the size values of the 4th column, with no visual correlation to the rest of the data.
  • Do not remove columns and add columns to the data sheet. Type into it as is. The bubbles get really funky if you start moving columns around.

Let me know in the comments how you are using Bubble diagrams in your presentations and documents. I reply to all comments and questions!

8 Things You Can Do To Facilitate Change Effectively

Everyone dislikes change to some degree — and some dislike it to the extent that it actually strikes fear or bad behavior in people. The idea of doing things differently leaves employees wondering whether their job function will be eliminated or change beyond their understanding or desire. Change can leave your group members in fear that their skills are no longer needed, or invite the notion that people will be inconvenienced in some way. It never fails, when I facilitate workshops for tech modernization, a participant will always ask some form of the same questions:

“Am I going to have to learn something new?”

“Will my department no longer be needed?”

“What will happen to my job?”

This challenge is not unique to the workplace. The thought of changing processes brings out the worst fears in people in volunteer organizations as well. One time, I had to work with a group who made coffee and refreshments regularly for a large crowd. When the crowd showed up, lines to get coffee were lonnnnng. But the coffee wasn’t the problem. Just before the coffee pots on the same counter were platters of grapes, cheese cubes and crackers, arranged in a manner that people had to serve themselves ONE GRAPE AT A TIME. So I suggested a change to their process: do some prep work with the refreshments to pre-package them in cups, so each person could grab a cup and move on, thus making the line move more quickly. The volunteers who had been serving in this capacity for years were completely against even trying the idea! I heard everything from “You just don’t understand how the kitchen works” to “You do realize that is a lot more work for US?”

Fear of change is rampant, especially among long-time employees and members of organizations. These folks are not necessarily “old” as far as age goes, either… they just have been in their particular role long enough to be very comfortable in it… and change makes them very uncomfortable! Here are some great things to do to help facilitate change in an organization.

1. SOCIALIZE.
Communicate clearly the WHAT and the WHY, before a decision is made.
Explain WHAT changes are needed and WHY they are needed. Answer the question: What problem are we trying to solve? In my example, I kept pointing to the people in line. We needed to help the people! If you can, have these conversations before you make a decision about what to do. This is not always possible — sometimes, you have to implement something quickly — but if the timeline allows it, taking your time and having conversations with the team will go a long way toward socializing the solution.

2. ASK.
Solicit feedback from members of the organization.
Most of your employees/volunteers/stakeholders know a LOT about what works, and what does not work. Leverage their experience. Seek input on how to facilitate the change, and how to effectively implement it. Not every suggestion can be implemented, but your staff members and/or volunteers have thought of things you would not. In my example, I spoke to some of the leaders in the kitchen to float my idea. They did not exactly welcome it warmly, but I listened to their feedback. I addressed their concerns, and worked with them myself to ensure the process I had proposed actually worked. They reasoned that if someone as young and inexperienced as me could pull it off, well, maybe they could do it after all.

3. MODEL.
Be willing to accept the proposed change yourself.
Change is really hard for people to swallow if your decisions impact them, and you clearly are not impacted at all. Serve with them, and prove that your idea is workable. In the kitchen example, I stood there with the team in my high heels and put thousands of grapes and cheese cubes into hundreds of cups. In another example, I needed to facilitate a group and get them to share their organizational plans in a web-based program. They had always used email, and frankly, had no desire to change their process. By working directly with them for several weeks and implementing some of the plans online myself while guiding them, I was able to show them that the change was not only possible, but the outcome of online sharing was preferable to the old way of doing business.

4. TEACH.
Educate your team members.
Often, the greatest resistance to change stems from a lack of knowledge about the new process. If someone is not great with computers, they may resist a web-based file sharing or scheduling system. Design a training guide, hold a class, or create a video to illustrate how to accomplish things the new way.

5. THANK.
Thank people for making the change with you.
Once people are on board, genuinely thank them. This will be hard, because if you are a change agent, you will be completely irritated with some folks who did not get on board with you right away. You are human and you are allowed to feel that — BUT — you are NOT allowed to show it! Put a smile on your face, and thank them. Keeping things classy and polite will go a long way to keeping the team moving forward.

6. SHARE.
Illustrate success for the team.
Be sure to communicate out to your team some measurable success stories. You could say or write in an email something like this. “I wanted to share with the team some of the terrific feedback I have heard from our visitors. A newcomer told me that she has never seen a food line handled so efficiently for such a large group. Not only that, we now are getting people into the meetings in a more timely fashion because they are not waiting in line. Thank you so much for being willing to serve!”

7. ADMIT.
Be willing to acknowledge when a change does not work.
Every once in a while, your bright idea (or the bright idea that was not yours, but you were charged with carrying out) just does not work. You have choices here: you can keep jamming the change down everyone’s throat because you are in charge; you can tweak the process to see if that works; or you can just admit to everyone that the solution did not work, and solicit feedback for what to try next. Obviously the first choice is a bad one. Sometimes, the second is optimal. Just remember, you have to be willing to admit when you were wrong. Doing so, and being honest and gracious with your team, goes a long way to establish trust.

8. ACCEPT.
Understand that even with your best efforts, not everyone will like it. Some people just cannot handle change. For some, it is a lack of control that they have a problem with. For others, the problem is fear. Still for others, the problem may lie in their specific relationship with you and their opinion of your leadership. Regardless, if the change was successfully implemented and the rest of the organization is working well under the new process, this attitude needs to be addressed with the team member in question. At this point, it is not a problem with you or the new process, it is a problem with them as an individual, and you will have to handle it accordingly.

Peace Plants and Intentionally Eradicating Racism

Tonight, on the evening of Dr. Martin Luther King’s birthday, I am celebrating something that I have learned my kids have no idea about. I am celebrating the fact that they are clueless… please allow me to explain.

The children created these lovely “peace plants” in art class in school this week. The teacher drew a stem and leaves, and the children made handprints in brown, pink and white to make the “flowers.” I asked Mikayla about their significance, and she started to explain what she had learned about Dr. King and his desire for “all of us to be free.” She used the word “us.” But she wasn’t sure why people weren’t free at that time…

I started trying to explain to my 6-year-old that when Dr. King was alive, our world was very different, and especially black people were treated very badly. I was stunned by her next question. “What are black people?” … And her next question after that, “Are we white people, or black people?” She truly had no idea.

My kids attend a school that is roughly 60/40 black/white student population. It has never occurred to her that skin color defines people and it certainly has not factored into how she would befriend someone or treat someone. And I celebrate that.

Eradicating racism in our culture requires us as parents to instill in our kids that hearts and minds make people, not outward appearance. We have to also practice what we preach, every day. I know I am not alone in this intentionality as a parent, and it gives me hope that there will come a day when these words of Dr. Martin Luther King will come true: “I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character.”